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Account Help

M2 Deposit & Withdrawal Help

M2 accounts in Malaysia run in Ringgit (MYR) and support local e-wallets and online banking. Here is what to check when a payment does not go through.

Payment methods M2 lists

Touch N GoDuitNowFPXGrabBoostShopeePayMCash

Before you deposit

  1. Log in on the official link, m2win001.com or m2win002.com.
  2. Open the deposit option inside your account. Do not pay through links or account numbers sent in chats.
  3. Use a wallet or bank account in your own name.
  4. Take a screenshot of the receipt once the payment is done.

Deposit not showing?

  • Give it a few minutes; e-wallet and online-banking transfers are not always instant.
  • Check the payment actually left your wallet or bank (look for a reference number).
  • Send the receipt, your username and the time of payment to M2 through LiveChat on the official site.

Withdrawal taking longer than usual?

  • Make sure the withdrawal details match the name on your account.
  • Check whether a bonus you claimed has terms that must be met first. M2's promotions each carry their own terms.
  • If anything looks unusual, contact support through LiveChat rather than submitting repeat requests.

Top-up "agents" are a scam. Never transfer money to a person who promises to credit your M2 account, and never share your password so someone can "process" a withdrawal.

FAQs

Questions

Which e-wallets can I use on M2?

M2 lists Touch 'n Go, DuitNow, FPX, Grab, Boost, ShopeePay and MCash as payment methods.

What is the minimum deposit?

Minimums can change and differ by promotion and method, so check the deposit screen in your account. Several M2 promotions have started from RM20.

Can I withdraw to someone else's bank account?

Use an account in your own name. Payments to or from third-party accounts are a common reason for checks and delays on any platform.

Someone offered to "top up" my M2 account for me. Is that okay?

No. Only pay through the deposit options inside your own logged-in account on the official link. Never transfer money to an individual who claims to be an agent.

Which currency are M2 deposits in?

Malaysian Ringgit (MYR). The Regular Register form shows MYR as the account currency for Malaysia.